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HESPERIDE
After-sales service / Guarantee
After-sales service / Guarantee
Hespéride warranty terms
How long is the Hesperide guarantee?
I bought a display product in a shop, can I benefit from the guarantee?
What does the guarantee cover?
Activating my IT warranty
How can I know if my warranty has been activated ?
How do I insert my proof of purchase ?
I placed an order on the site, how do I activate my warranty ?
Where can I find the reference number of my Hesperide product ?
Questions regarding warranty activation
How can I activate my product warranty?
My product is faulty and I would like to make a complaint.
How can I order spare parts ?
Where can I find my product number?
Where to find the batch number?
What kind of photo should I send with my claim?
How to make a complaint to the after-sales service?
I received several damaged products during my delivery, should I make several claims?
My product is faulty and I have a question about an ongoing claim.
How can I know if my complaint has been taken into account?
I have not had a response to my complaint?
I have received a voucher from the after-sales service, how can I use it?
I have a problem with a spare part, a replacement product
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