Activating your warranty allows you to dematerialize your receipt in order to avoid losing it or having certain information on the receipt erased during the warranty period of your product.

1 - Log in to your customer area.

2 - Go to: I would like to activate the warranty on my product(s) by clicking here.


3 - Fill in the form:

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4 - Attach your proof of purchase and check the box provided:

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5 - Indicate if you want to subscribe to our newsletter and/or receive Hesperide news by SMS by checking the corresponding boxes.

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6 - Click on SUBMIT :


7 - A message confirming that your request has been sent appears at the top right of your screen:


8 - The summary of your request appears and a request number is given.



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