• What if my delivery address is incorrect ?
• How can I track my order ?
• Why doesn't the tracking link work?
• My package tracking shows an anomaly, what should I do?
• My package is marked as delivered, but I have not received it.
• My delivery has not been delivered on time, what can I do?
• How do I change my delivery date?
• I didn't pick up my package in time, it was returned to you, how do I get it back?
• How do I contact the carrier?
• I had a technical problem during payment, how do I know if it was taken into account?
• How long will my parcel be available at the relay point?