The product does not suit me, I would like a refund


You have a period of 30 calendar days to exercise your right of withdrawal from the date of receipt of your product, without having to give any reason.


To do this, we invite you to send your request to our customer support in order to organise its return.

Your order will be refunded to the same payment method you used when placing your order upon receipt of the returned product in our warehouse.


NB: In order to exercise this right of withdrawal, the returned product must be returned in a condition that allows it to be sold again immediately. The product must therefore be returned in new condition, with all the instructions and accessories with which it was delivered and in its original packaging.

Hespéride® reserves the right to refuse to refund the product if all these conditions are not met.



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